For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Sarkar Medical Services Ltd trading as 'The Creative Leader' acts as the Data Controller of your personal data.
The Creative Leader ("The Creative Leader", "we", "us", "our") provides coaching, consulting, leadership development, mentoring, education, training and related professional services to clients in the United Kingdom and internationally. We operate primarily through online and remote delivery methods.
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Sarkar Medical Services Ltd trading as 'The Creative Leader' acts as the Data Controller of your personal data.
This Privacy Notice applies to:
We may collect and process the following categories of personal information.
Identity Information
Contact Information
Financial and Transaction Information
We do not store full payment card details. Payment processing is generally handled by regulated third-party payment providers, or usually as direct bank transfers.
Technical Information
Communications Information
Coaching, Consulting and Programme Information
Where you engage our coaching, mentoring, consulting or leadership development services, we may collect:
Information shared during coaching, mentoring and consulting sessions will be treated as confidential except where disclosure is required by law, safeguarding obligations, court order, regulatory requirements, or where there is a serious risk of harm to an individual or others.
We do not routinely request sensitive personal data. However, individuals may voluntarily disclose information relating to:
Where such information is processed, we will only do so where an appropriate lawful basis and legal condition for processing exists.
We process personal data only where a lawful basis exists under UK GDPR.
Delivering Services — we use personal information to:
Operating and Improving Our Business — we use information to:
Legal and Regulatory Compliance — we may process information to:
Marketing Communications — where you have consented, or where another lawful basis exists, we may send:
You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.
We do not use automated decision-making, profiling or artificial intelligence systems to make decisions that produce legal or similarly significant effects on individuals.
We do not sell personal data. We may share information with trusted service providers who support our business operations, including:
All third-party processors are required to protect personal data and process it lawfully.
As we provide services globally and use internationally hosted technology providers, personal data may be transferred outside the United Kingdom. Where transfers occur, we implement appropriate safeguards including contractual protections and recognised transfer mechanisms.
We maintain appropriate technical and organisational safeguards including:
Unless a longer retention period is legally required:
After the relevant retention period expires, personal data will be securely deleted, anonymised or archived where legally permitted.
Subject to applicable law, you may have the right to:
If you are dissatisfied with how we handle your personal data, you may lodge a complaint with the Information Commissioner's Office (ICO): https://ico.org.uk
Cookies are small text files placed on your device when you visit a website. They help websites function effectively, improve user experience, remember preferences and provide information about how visitors use the site.
We may use cookies and similar technologies to:
Strictly Necessary Cookies — these cookies enable core website functions including security, navigation and essential service operation. These cookies do not generally require consent as they are necessary for the website to function properly.
Analytics Cookies — these cookies help us understand how visitors use our website, which pages are viewed most frequently, user navigation patterns, and website performance and effectiveness. Examples may include Google Analytics, Microsoft Clarity, and similar analytics platforms.
Functionality Cookies — these cookies allow the website to remember user preferences, form information, and settings and choices.
Marketing Cookies — where used, these cookies help us measure campaign effectiveness, track marketing performance, understand engagement, and improve promotional activities. Examples may include the LinkedIn Insight Tag, Meta / Facebook Pixel, and other advertising technologies. Marketing cookies will only be used where required consent has been provided.
Our website may utilise services from third-party providers including Microsoft, Google Analytics, LinkedIn, Calendly, Zoom, Stripe, PayPal, social media platforms and website hosting providers. These providers may use cookies or similar technologies subject to their own privacy policies.
When you visit our website, you may be presented with a cookie consent banner allowing you to accept all cookies, reject non-essential cookies, or customise cookie preferences. You may also manage cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
Some cookies are removed when you close your browser, while others may remain on your device until they expire or are manually deleted. Retention periods vary depending on the cookie and service provider.
We may update this Cookie Policy from time to time to reflect changes in technology, law or business practices. The latest version will always appear on this website.
All information provided through our website, programmes, webinars, workshops, podcasts, social media channels, resources, newsletters and other materials is provided for educational and informational purposes only.
Nothing provided by The Creative Leader constitutes:
You should seek professional advice appropriate to your personal circumstances before taking action based on any information provided by us.
The Creative Leader makes no guarantees regarding:
Testimonials, examples and case studies are illustrative only and do not guarantee similar outcomes. Individual results depend upon numerous factors outside our control.
To the fullest extent permitted by law, The Creative Leader excludes liability for:
Nothing in this Disclaimer excludes or limits liability for:
Our coaching, mentoring, consulting and leadership development services are educational and facilitative in nature. Clients remain solely responsible for their personal, commercial, organisational, financial, employment and strategic decisions made before, during or after engagement with our services.
Nothing contained within our programmes, coaching sessions, workshops, materials, resources or communications should be interpreted as a guarantee of any particular outcome. All decisions and actions taken by clients remain their sole responsibility.
This website may contain links to third-party websites and services. We are not responsible for their content, availability, security practices, privacy practices, or terms and conditions. Accessing third-party websites is entirely at your own risk.
All website content, materials, frameworks, methodologies, resources, branding, logos, written content, programme materials and training resources are protected by copyright and intellectual property laws.
No content may be copied, reproduced, republished, distributed or commercially exploited without prior written permission from The Creative Leader.
Governing Law: This Privacy Notice, Cookie Policy and Website Disclaimer are governed by the laws of England and Wales. Any dispute arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to This Notice: We reserve the right to amend or update this Privacy Notice, Cookie Policy and Website Disclaimer at any time. The latest version will always be published on our website together with the revised date. Continued use of our website and services after publication of updates constitutes acceptance of those changes.
For questions concerning privacy, data protection or the exercise of your rights, please contact:
